Delivery and shipping policy

Definitions

We/Our/Us means Adhar Chandra Das & Sons™.

Products Availability

Any item ordered by you (customer) is subject of availability. We reserve complete rights to remove or alter any product offering with or without any prior notice to anyone.

Shipping

Products ordered through website for delivery within India are shipped through our courier partner if the delivery service to the destination is available. In absence of courier service to the desired location, we will cancel the order and refund according to the Policy

To retain the freshness of the products, we do not stock the products in bulk. Hence once the order is placed depending on its availability we would be shipping the product in 2-3 working days.

Delivery

All efforts will be made by us to ensure a reliable and prompt shipping and delivery of your order, once your order process is complete.

The normal delivery time of the products ordered is based on location and varies across different cities in India.

We are not responsible for missed/late deliveries due to curfews, acts of government, acts of nature, holidays, incorrect addresses / pin codes or acts of war. We reserve the right to deny services to any sender, without any explanation

We shall try our best for prompt dispatch and quick delivery; delayed/early delivery for whatever reason shall not entitle the user for any damages or compensation.

In spite of full caution taken at the time of delivery, we will not be responsible for a mis-delivery if the receiver of the product at the address on the order form misappropriates, damages or fails to hand over the product to the person named on the order form and takes the item posing himself to be the correct person.

Transit Damage

In case of damage to the food items due to incorrect handling by Courier Company or any other issues, please send us details of the damage with photographs immediately to info@adharsweets.in A decision on refund will be taken after review by us.